Order Processing Time:
Ready to Ship Items: Processed and dispatched within 1-2 business days.
Standard: Processed within 5-10 business days.
Pre-Order: Processed within 10-20 business days.
Made to Order: Processed within 15-25 business days.

Shipping Time:
Australia Domestic orders: Delivery can be expected within 3-7 business days from the day the courier collects the package.

New Zealand orders: Delivery can be expected within 5-12 business days from the day the courier collects the package.

International orders: Allow 14-21 business days for delivery from the day the courier collects the package.

Note: Business days exclude Weekends and Australian public holidays.

All returns must be lodged within 7 days of receiving your order.

Items must be returned in their original condition with the original packaging and all tags need to be attached.

• Full priced items can only be returned for a store credit.
• Full priced items purchased at a discounted price during a flash sale or promotional event can only be returned for a store credit.
• All sale items are considered final purchases and are not eligible for return, store credit, exchange or refund.
Please note: You cannot return customized or personalized products, Swimwear bottoms, undergarments, jewellery and headwear are not eligible for return due to hygiene reasons.

For detailed information regarding returns, please consult our Returns Policy page.